7 transcription tools for landline calls! How to record and convert phone calls into text, benefits, and how to choose

I want to transcribe a landline phone call...how do I do it?

The problem with using a landline for work is that it's difficult to record or share conversations .

• I want to share the contents of a landline call
• Taking notes is a hassle
• I want to record the content of calls from the call center

By using AI to transcribe landline phone calls , you can solve these problems and make your work more efficient !

However, since it is difficult to record or transcribe calls using a regular telephone , you will need to use a "Cloud PBX" or connect a recorder .

In this article, we will thoroughly explain the benefits, methods, and recommended services of transcribing landline calls!

Three benefits of transcribing landline calls

First, let's look at the benefits of recording and transcribing landline calls!

1. Save call contents as data

You can transcribe a landline phone call and save the content as text .

It's a real hassle to take notes on phone calls that come into your company.

If the call is long, it becomes even more difficult to write down everything that is said.

By automatically transcribing landline calls, you can keep a text record of everything that is said on your landline phone.

All call center conversations can be saved using a transcription tool.

2. Share call details accurately

Another benefit of transcribing landline calls is that you can accurately understand and share the content of the call .

When taking notes while listening to a phone call, it is inevitable that you may miss something or take notes incorrectly .

On the other hand, by using AI for transcription, it is possible to record all content accurately.

You can stay on top of all important information, from changes to sales negotiation schedules, product inquiries, and complaint handling.

Since it is text data, it is easier to share than audio files.

You can immediately share it with your colleagues via email or chat app.

3. Easily manage responses

Transcription of landline calls can also help you manage your business more efficiently .

What you say when calling your workplace or at a call center can have a significant impact on your company's external image.

If handled inappropriately, it can create a negative impression on the company.

By transcribing and recording landline phone conversations, you can check the content of the call and visualize the responses .

It is also possible to accumulate examples of telephone response, which is useful for training new employees and handover .

How to transcribe landline calls

To transcribe a landline call, you need to record the call.

We will show you how to record and transcribe landline phone calls.

1. Use a Cloud PBX Service

We recommend using Cloud PBX to record landline calls.

Cloud PBX is a system that manages telephone calls over the Internet (cloud) .

Cloud PBX allows you to forward calls received over the internet to your computer or smartphone for further conversation .

Just as you can forward outside calls from your company's landline to an internal line, it is also possible to share and use the same phone number among different computers and smartphones.

Calls can be stored on the cloud

With Cloud PBX, calls go through a server on the internet.

Many cloud PBX services offer the option to record and store calls on their server .

You can easily convert phone calls into text by downloading the audio file from the cloud and transcribing it using an AI transcription service.

2. Use a landline phone with recording capabilities

Some landline telephones have a recording function .

The key point to consider when choosing a phone with recording function is whether you can not only listen to the recorded audio, but also extract it as an audio file .

If you have an office telephone (business phone), you can save audio on a USB memory stick or SD card, so you can copy it to your computer and easily transcribe it using an AI transcription service.

Please be aware that many home landline phones only allow you to listen to recorded audio but cannot save it as an audio file.

3. Use a recording device that connects to your landline

There are also recording devices available on the market that connect to landlines .

Installation is easy.

Remove the handset cord from your landline phone and replace it with a recording device.

All that's left to do is attach the handset to the recording device and the installation is complete.

Every time a call is received, it is automatically recorded , and the saved audio can be copied to a computer and transcribed.

The key here is also to buy recording equipment for the office.

Be careful, as home recording devices sold as a countermeasure against bank transfer fraud may not be able to save audio files, or if they can, they may only be saved for a short period of time.

Recommended transcription services for converting audio recordings into text

If you want to transcribe a recorded phone call, we recommend "Mr. Transcription" !

"Mr. Transcription" is a high-performance AI transcription service that uses two types of the latest AI.

• Cloud PBX
• Business phone with recording function
• Add-on recording device

No matter what method you use to record your audio files, you can transcribe them easily, quickly and with high accuracy .

The two types of AI

• PerfectVoice: Ultra-fast transcription in just 10 minutes, available in 100 languages
• AmiVoice: Speaker separation function (transcription for each speaker), high-speed transcription in the same time as audio

Thanks to this feature, anyone can easily and smoothly convert inquiries made to a company or responses from a call center into text.

Since it is a service originating from Japan, you can rest assured about security.

What's more, you can use "Mr. Transcription" for free for up to one minute without having to register or log in !

If you're looking for a way to transcribe landline calls, why not try Mr. Transcription?

7 Tools for Transcription of Landline Phone Calls [Cloud PBX/Recording Device]

So what services can you use to transcribe landline calls?

We will introduce recommended cloud PBX services and recording devices!

1. NTT East Hikari Cloud PBX

Hikari Cloud PBX is a cloud PBX service provided by NTT East .

You can move your landline phone to the cloud by simply signing a contract without having to install any special equipment.

You can receive calls from a single phone number on your office landline, computer, or smartphone, and you can also make calls from your company's landline number from your smartphone while on the go.

NTT East Hikari Cloud PBX offers a recording option called "Hikari Cloud Phone for Webex Calling."

"Hikari Cloud Phone for Webex Calling" is an option that allows you to make calls using the web conferencing application "Webex."

Using this option allows you to record calls coming to your landline number.

NTT East Hikari Cloud PBX

2. MobaBiz

MobaBiz is a cloud PBX service that allows you to use your landline number on your smartphone.

Based on the concept of a portable business phone, you can receive and make calls from a landline number on your smartphone with no initial costs .

By subscribing to the call recording option, you can record up to approximately one hour of audio .

The files can be downloaded in MP3 format, which can then be easily uploaded to an AI transcription service like Mr. Transcription to convert them into text.

MobaBiz

3. Tobiraphone Cloud

Tobira Phone Cloud is a cloud PBX service that allows you to record calls made to your landline number.

You can set it to automatically record when a call comes in, and of course you can save the recorded audio.

A text to text (transcription) feature is also available as an option.

Tobiraphone Cloud

4. BIZTEL

BIZTEL is a cloud-based PBX service that can be used in a variety of situations, including offices, call centers, and telework.

There are plans available for each scenario, such as plans for call centers and plans to turn smartphones into internal lines, so it's easy to implement.

Of course, there is also a recording function.

You can download it with one click from the management screen, so it's easy to transcribe using an AI transcription service.

BIZTEL

5. Naisen Cloud

Nissen Cloud is a cloud PBX service that allows you to use landline phone numbers across Japan as extensions.

It also supports IP telephone services , so you can rest assured even if you are using an IP phone number starting with 050 instead of a landline phone.

With automatic call recording, you can record and download up to 100 hours or 3 months of audio .

Nysen Cloud

6. Sanko Automatic Call Recording Box 2

Sanko Automatic Call Recording Box 2 is a simple call recording device that is connected between the landline telephone and the handset .

You can save the voice recordings of calls to your landline phone onto an SD card .

Another key point is that it is compatible with not only business phones but also home landlines.

This is a recommended recording device for those who want to record their current landline phone and easily transcribe it.

Sanko Automatic Call Recording Box 2

7. Takacom VR-D179/VR-D179A

Takacom VR-D179/VR-D179A is also a call recording device that is connected between the main unit and handset of a landline telephone .

You can record calls to your landline and save them on an SD card .

A dedicated app is required to play back the recording, but it can be converted to a WAV file using the app .

Another advantage is that it can be stacked next to a business phone, saving space.

Takacom VR-D179/VR-D179A

If you want to transcribe a recorded audio file, use "Mr. Transcription"

If you want to transcribe audio files recorded using a cloud PBX or recording device, we recommend "Transcription Mr."

"Mr. Transcription" is equipped with a speaker separation function (transcription for each speaker) that is perfect for transcribing phone calls.

With two types of high-performance AI, anyone can transcribe easily and smoothly .

What's more, "Mr. Transcription" can transcribe for free !

You can transcribe up to one minute for free without having to register or log in, so if you're having trouble translating an audio file, why not try Mr. Transcription first?

Record landline calls and transcribe them conveniently!

By recording and transcribing landline calls, you can easily save, share, and manage call content .

For recording landline calls

• Cloud PBX
• Business phone with recording function
• Add-on recording device

There are a variety of methods available, so it is best to choose one that suits the size and budget of your office or call center.

To transcribe the recorded audio, we recommend using an AI transcription service like "Mr. Transcription" !

Why not try using an AI transcription service to transcribe landline phone calls, as you can easily transcribe by simply uploading an audio file?

■ AI transcription service "Mr. Transscription"

"Mr. Transcription" is an online transcription tool that can be used from zero initial cost and 1,000 yen per month (* free version available).

• Supports more than 20 file formats such as audio, video, and images
• Can be used from both PC and smartphone
• Supports technical terms such as medical care, IT, and long-term care
• Supports creation of subtitle files and speaker separation
• Supports transcription in approximately 100 languages ​​including English, Chinese, Japanese, Korean, German, French, Italian, etc.

To use it, just upload the audio file from the site. Transcription text is available in seconds to tens of minutes.
You can use it for free if you transcribe it for up to 10 minutes, so please try it once.

It is "Mr. Transcription" who can easily transcribe from audio, video, and images. Transcription allows you to transcribe for up to 10 minutes for free. You can copy, download, search, delete, etc. the transcribed text. You can also create subtitle files, which is ideal for transcription of interview videos.

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