7 Landline Transcription Tools: Record & Transcribe Calls

I want to transcribe landline calls... How do I do it?

When using a landline for business, a common challenge is that it's difficult to record or share call content.

• I want to share landline call content.
• Taking notes is a hassle.
• I want to record call center interactions.

By transcribing landline call content using AI, you can solve these problems and streamline your operations!

However, recording and transcribing with a regular phone is difficult, so you'll need to use a "cloud PBX" or connect a recording device.

This article thoroughly explains the benefits, methods, and recommended services for transcribing landline calls!

3 Benefits of Transcribing Landline Calls

First, let's look at the benefits of recording and transcribing landline calls!

1. Store Call Content as Data

When you transcribe landline calls, you can save the content as text.

Taking notes on phone calls received at the office can be very tedious.

If the call is long, it becomes even harder to write down everything.

By automatically transcribing landline calls, you can record everything said on the landline in text.

All call center interactions can also be saved using a transcription tool.

2. Accurately Share Call Content

Accurately understanding and sharing call content is another benefit of transcribing landline calls.

When taking notes while listening to a call, it's easy to miss information or write down something incorrectly.

In contrast, transcribing with AI allows you to record everything accurately.

You can perfectly grasp important details, from meeting schedule changes and product inquiries to complaint handling.

Since it's text data, it's easier to share compared to audio files.

You can instantly share it internally via email or chat apps.

3. Easy Management of Call Interactions

Landline transcription also helps streamline business management.

Inquiries to the workplace or conversations at a call center significantly impact the company's external image.

If inappropriate responses occur, it can damage the company's reputation.

By transcribing and recording landline content, you can check call content and visualize interaction quality.

It also allows you to accumulate examples of phone interactions, which is useful for new employee training and handovers.

How to Transcribe Landline Calls

To transcribe landline calls, you need to record them.

Here's how to record and transcribe landline call content.

1. Use a Cloud PBX Service

A recommended way to record landline calls is to use "Cloud PBX."

Cloud PBX is a system that manages phone calls over the internet (in the cloud).

With Cloud PBX, you can receive calls over the internet and forward them to your computer or smartphone to talk.

Just like forwarding an external company landline call to an internal extension, one

It's also possible to share and use the same phone number across different computers and smartphones.

Call Content Can Be Stored in the Cloud

With cloud PBX, calls go through an internet server.

Many cloud PBX services offer an option to record and store call content on the server.

By downloading the audio files from the cloud and transcribing them with an AI transcription service, you can easily convert call content into text.

2. Using a Landline Phone with a Recording Function

Some landline phones come with a recording function.

The key point when choosing a phone with a recording function is whether you can not only listen to the recorded audio but also extract it as an audio file.

Office phones (business phones) allow you to save audio to a USB drive or SD card, making it easy to copy to a computer and transcribe with an AI transcription service.

Be aware that many home landline phones only allow you to listen to recorded audio and cannot save it as an audio file.

3. Using a Recording Device Connected to a Landline Phone

Recording devices that connect to landline phones are also commercially available.

Installation is simple.

Remove the handset cord from your landline phone and attach the recording device in its place.

Then, connect the handset to the recording device, and installation is complete.

Calls are automatically recorded every time they come in, so you can copy the saved audio to your computer and transcribe it.

The key here is to purchase an office-grade recording device.

Home recording devices sold as scam prevention tools often cannot save audio files, or if they can, the recording time is very short, so be careful.

Recommended Transcription Service for Text-Converting Recorded Content

If you want to transcribe recorded call content, "Mojiokoshi-san" is highly recommended!

"Mojiokoshi-san" is a high-performance AI transcription service that uses two types of the latest AI.

• Cloud PBX
• Business phones with recording functions
• Add-on recording devices

No matter how you recorded the audio file, it can be transcribed easily, quickly, and with high accuracy.

The two types of AI each have distinct features:

• PerfectVoice: Ultra-fast transcription in just 10 minutes, supports 100 languages.
• AmiVoice: Speaker diarization (transcribes each speaker separately), fast transcription in about the same time as the audio length.

These features make it easy and smooth for anyone to convert company inquiries or call center interactions into text.

As a service originating from Japan, you can also feel secure about its security.

What's more, "Mojiokoshi-san" can be used for up to 1 minute for free, with no registration or login required!

If you're looking for a way to transcribe landline calls, why not try "Mojiokoshi-san"?

7 Tools for Transcribing Landline Calls [Cloud PBX & Recording Devices]

So, what services can you use to transcribe landline calls?

Here are some recommended cloud PBX services and recording devices!

1. NTT East Hikari Cloud PBX

Hikari Cloud PBX is a cloud PBX service provided by NTT East.

By simply signing up, you can cloud-enable your landline phone without needing to install special equipment.

It allows you to receive calls to a single phone number on office landlines, computers, and smartphones, or make calls from your smartphone outside the office using your company's landline number.

you can.

NTT East's Hikari Cloud PBX offers an optional recording feature called "Hikari Cloud Phone for Webex Calling."

"Hikari Cloud Phone for Webex Calling" is an option that allows you to make calls using the web conferencing application "Webex."

By using this option, you can record calls made to your landline number.

NTT East Hikari Cloud PBX

2. Mobabiji

Mobabiji is a cloud PBX service that allows you to use your landline number on your smartphone.

Conceived as a portable business phone, it allows you to receive and make calls using your landline number on your smartphone with no initial setup fees.

By subscribing to the call recording option, you can record up to approximately 1 hour of audio.

The files can be downloaded in MP3 format, making it easy to upload them to AI transcription services like "Mojiokoshi-san" for text conversion.

Mobabiji

3. Tobira Phone Cloud

Tobira Phone Cloud is a cloud PBX service that can record the content of calls made to your landline number.

It can be set to automatically record calls when they come in, and of course, you can save the recorded audio.

A text conversion (transcription) feature is also available as an option.

Tobira Phone Cloud

4. BIZTEL

BIZTEL is a cloud PBX service that can be used in various settings such as offices, call centers, and for remote work.

It offers plans tailored to different scenarios, such as call center plans and smartphone extension plans, making it easy to implement.

Of course, a recording function is also available.

Files can be downloaded with a single click from the management screen, making transcription using AI transcription services simple.

BIZTEL

5. Naisen Cloud

Naisen Cloud is a cloud PBX service that allows you to use landline numbers across Japan as if they were internal extensions.

It also supports IP phone services, so you can rest assured even if you are using an IP phone starting with 050 instead of a traditional landline.

When the automatic call recording function is enabled, you can record and download up to 100 hours or 3 months' worth of audio.

Naisen Cloud

6. Thanko Automatic Call Recording Box 2

The Thanko Automatic Call Recording Box 2 is a simple call recording device that connects between your landline phone and its handset.

It can save audio from incoming landline calls to an SD card.

A key feature is its compatibility with both business phones and home landline phones.

This recording device is recommended when you want to easily record calls from your current landline phone for transcription.

Thanko Automatic Call Recording Box 2

7. Takako

Takacom VR-D179/VR-D179A

The Takacom VR-D179/VR-D179A is also a call recording device used by connecting it between the landline phone unit and the handset.

It can record incoming landline calls and save them to an SD card.

A dedicated app is required to play back recordings, but they can be converted to WAV files within the app.

Its design allows it to be stacked with a business phone, making it space-saving, which is a key advantage.

Takacom VR-D179/VR-D179A

For Transcribing Recorded Audio Files, Use "Mojiokoshi-san"

If you need to transcribe audio files recorded with cloud PBX or recording devices, "Mojiokoshi-san" is highly recommended!

"Mojiokoshi-san" is equipped with a speaker diarization function (transcription per speaker), perfect for transcribing call content.

With two types of high-performance AI, anyone can transcribe easily and smoothly.

What's more, "Mojiokoshi-san" allows for transcription for free!

You can transcribe up to 1 minute for free without registration or login, so if you're unsure about transcribing audio files, why not try "Mojiokoshi-san" first?

Record Landline Calls and Transcribe Them Conveniently!

By recording and transcribing landline calls, you can easily save, share, and manage call content.

Methods for recording landline calls include:

• Cloud PBX
• Business phones with recording functions
• Add-on recording devices

You should choose the method that best suits the size and budget of your office or call center.

For transcribing recorded audio, AI transcription services like "Mojiokoshi-san" are recommended!

You can easily transcribe by simply uploading audio files, so why not use an AI transcription service for your landline call transcription needs?

■ AI transcription service "Mr. Transscription"

"Mr. Transcription" is an online transcription tool that can be used from zero initial cost and 1,000 yen per month (* free version available).

• Supports more than 20 file formats such as audio, video, and images
• Can be used from both PC and smartphone
• Supports technical terms such as medical care, IT, and long-term care
• Supports creation of subtitle files and speaker separation
• Supports transcription in approximately 100 languages ​​including English, Chinese, Japanese, Korean, German, French, Italian, etc.

To use it, just upload the audio file from the site. Transcription text is available in seconds to tens of minutes.
You can use it for free if you transcribe it for up to 10 minutes, so please try it once.

It is "Mr. Transcription" who can easily transcribe from audio, video, and images. Transcription allows you to transcribe for up to 10 minutes for free. You can copy, download, search, delete, etc. the transcribed text. You can also create subtitle files, which is ideal for transcription of interview videos.

HP: mojiokoshi3.com
Email: mojiokoshi3.com@gmail.com