Report Mr. Transcription Errors: Get Free Audio & Images!

Mr. Transcription uses AI for transcription.

The operations team constantly adjusts the AI to ensure it transcribes effectively.

However, sometimes during these adjustments, "bugs" can be introduced, causing Mr. Transcription to malfunction.

In such cases, please report any

• Errors
• Bugs

Your reports are greatly appreciated.

When you submit a report, we offer free transcription time or image credits for Mr. Transcription as a thank you.

*Data that can be used to verify errors is only supported for Japanese.
　If you report in other languages, detailed verification may not be possible.

Transcription time and image credits are added when an error report is approved

When you report an error for Mr. Transcription and it is approved,

• Audio/Video Transcription: 1 hour (valid until the next renewal date)
  or
• Image Transcription: 100 images (valid until the next renewal date)

will be credited to the account that submitted the report.

How to report an error

Reporting an error is very simple.

1. Log in to Mr. Transcription
2. Settings → Report List
3. Report List → Report

This will display a report form where you can enter your details.

There are two types of errors you can report:

1. Reports related to transcription issues
2. Reports related to typos or incorrect notations on the site or blog

Payment-related error reports cannot be approved.
* If the number of readable characters is not reflected after 5 minutes, please contact us via inquiry. We will manually apply the plan within 24 hours.

Reporting transcription-related issues

If you need to report an issue with the transcription system itself,

Please report via the link: History → Click on the relevant history → * Report transcription error.

When reporting, please fill in the following fields:

• Main symptom: 
• Browser:
• Approximate time of occurrence:
• Language:
• Is the same error still occurring now:
• File download URL:
  * Download URL of the file that could not be uploaded/transcribed

For the file download URL,

• GigaFile便

Please use services like these to upload the file and attach a URL that the operations team can download. We cannot investigate without a file attachment.

Reporting typos and inaccuracies on the website or blog

If you are reporting typos or inaccuracies on the website or blog, please fill in the following items:

• URL of the problematic page:
• Section that needs correction:
• Corrected state:

Please describe the section needing correction and its corrected state in a way that is immediately clear to the administration.

Bad example

• URL of the problematic page:https://mojiokoshi3.com/post/three-tips-for-high-precision-transcription/
• Section that needs correction:　わ
• Corrected state:　は

Reports like the bad example, where the specific part cannot be identified, cannot be approved.

Good example

• URL of the problematic page:https://mojiokoshi3.com/post/three-tips-for-high-precision-transcription/
• Section that needs correction:　方言の強い話し方だったり、データが烈火したものだったり、録音状況が悪くノイズたっぷりの音声だった場合、正確な文字起こしをすることができません。
• Corrected state:　Typo: 烈火 should be 劣化.
  方言の強い話し方だったり、データが劣化したものだったり、録音状況が悪くノイズたっぷりの音声だった場合、正確な文字起こしをすることができません。

Please report errors like the good example, making it clear to anyone which part contains the mistake.

Examples of approvable errors

Examples of approvable error reports are as follows:

• Typos or grammatical errors on the website
• File upload failure due to an error on the Mr. Transcription website
• Transcription failure due to an error on the Mr. Transcription website, etc.

Please note that if files are deleted or become unavailable for download during the error report review, the review cannot be completed, and the report will be disapproved.

Examples of Unapproved Error Reports

Below are examples of error reports that may not be approved:

• File upload fails due to issues with the user's environment.
• The uploaded audio does not contain transcribable sound.
• The error is the same, even if the file is different.
• The same user reports the same issue again.
• The audio file is difficult for AI transcription.
• It is a duplicate report.
• The audio is silent.
• It is a song audio file.
• It is due to the specifications of the speech recognition engine.
• The file has significant background noise, making voice recognition difficult.
• There is a discrepancy between the reported file and the file sent.
• It is an image file, but contains no text.
• The user deleted the transcription results or file while the error report was being reviewed.
• Error reports related to purchases or payments (please contact us directly via inquiry for payment-related issues).

If you are reporting an error with an audio file, please try the troubleshooting steps introduced in the blog below first.

Troubleshooting when Mr. Transcription encounters an error and cannot transcribe.

This article introduces troubleshooting steps when Mr. Transcription encounters an error and cannot transcribe. Common causes include: reaching the transcription limit, failed uploads, or errors due to network environment or browser issues.

Files that can be transcribed using the troubleshooting methods will be unapproved even if reported.

Furthermore, if reports that appear to have not checked the troubleshooting steps or mischievous reports continue, all reports will be unapproved.

Time Until Error Report Results

The results of your error report will be

sent via email to the reported account ID within 1-7 business days.

Each error report is manually reviewed by our staff.

If information is missing or the situation is unclear in an error report, it may take longer to review, potentially delaying our response.

Make Mr. Transcription Even Easier to Use with Error Reports!

Mr. Transcription is constantly maintained with the goal of being "easy to use" for all users.

However, there are sometimes errors that the operations team has not noticed.

By receiving reports in such cases, we can perform recovery work more quickly and accurately.

Reducing the time it takes to fix errors and bugs makes Mr. Transcription even more comfortable to use.

Mr. Transcription is a service that provides automatic transcription using AI.

Utilize AI effectively to shorten your transcription work time, which used to be tedious and cumbersome.